Support
FAQ and help
What you need to know to start and run your shop. Inside the system you'll also find the help center and a chat with the support team.
Does the free trial need a card?
No. Sign up with your details and confirm your email to start a 7-day free trial with everything in our top plan — no card at all.
Does it work for more than one branch?
Yes. Add branches, warehouses and registers; each branch has its own stock and treasuries; limit each employee to their branch; see reports per branch or for all branches together.
Which payment methods does the POS take?
Cash, card, InstaPay and e-wallets, several methods on the same invoice, and selling on credit to customers up to a limit you set.
Does it support VAT?
Yes. Turn on tax, set the rate for each product, and it shows on the invoice and in the tax report.
Can I move my data from another program?
Yes. Import products and stock from Excel (or a Cash Boss export) with a preview before saving, and use the Import Center for customers, suppliers, opening balances and purchase history — each with a preview and an undo for 7 days.
Does it work on a phone?
Yes — in the browser on any device, nothing to install. The POS and reports are designed to work on a phone screen.
How is my data kept?
On cloud servers, with a full backup every night, an activity log of sensitive actions, and permissions the server checks on every action.
Is it Arabic only?
It is Arabic-first, and every user can switch to English from inside the system at any time.
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